Frequently Asked Questions (FAQs)

What product varieties do you offer?

We have a wide range of steel products and solutions that are broadly categorized under Residential, and Industrial/Commercial, visit www.ugandabaati.com for more information.

Can I buy from the factory directly?

Yes, you can purchase directly from us, please contact us on 0707600588 or visit one of our showrooms for more information.

I need more information on your products.

More information on our products and solutions is available on our website, alternatively you can contact us on 0707600588 or visit one of our branches and showrooms for more information.

What are your prices?

Pricing for our products and solutions varies depending on your location and the material that you choose.

Send me a quotation.

If you share the quantities required we would be happy to provide a quotation, alternatively you can share the roof plan and we can provide you with a quote.

I want to know the cost of Uganda Baati products?

Current pricing for all our Roof products and accessories can be found on our Ecommerce platform.

Do you provide steel trusses?

Yes we do, quotations can be provided if you share a roof plan with our technical team.

Do you offer delivery services?

All deliveries are made to the nearest showroom.

What are your modes of payment?

You can make payment via Bank Transfers or Bank Deposits, Card (Visa & Master Card), mobile and Cheque. Please note that we do not accept cash payments in any of our showrooms.

How do I access Uganda Baati products in a specific location?

A list of our Branches, showrooms and Distributors can be found on our website along with their contact information. Alternatively, you can contact us 0707600588 and we’ll put you in touch with the nearest Branch, Showroom or Distributor.

How can I identify original Uganda baati ironsheets from counterfeit?

Each sheet is embossed with “Uganda Baati” and “UBL” stamps. You can as well look out for the following details printed on the underside, Material coating (AZ100), Batch Number, Brand and Gauge.

Are all metal-coated or pre-painted steel sheets of the same quality?

The world’s most modern and widely used steel coating incorporates a mix of zinc and aluminum which work in harmony to provide optimal coating protection for the steel core. Global research has established that the performance of aluminum-zinc coated steel offers a longer service life than that of an equivalent Zinc galvanized sheet of the same coating thickness in the same application.

As part of its commitment to world class roofing and materials, UBL recommends that it supplies you with Zincal coated steel, the world’s leading metal coating technology for enhanced service life.

What is the lifespan of a steel roof?

The life expectancy of steel roofs will depend upon a number of different factors including climatic conditions and the type of material initially specified. Generally a steel roof has an aesthetic and cosmetic life approaching 30 years. This can be linked to a functional life approaching 60 years. The best possible performance from any roof will be secured by undertaking regular (probably annual) inspections and completing any required maintenance timely.

How many sheets will I use in a ‘Normal three bedroom house’?

Each home is slightly different and will therefore require different quantities of materials; it will also depend on the profile you select. If you provide a drawing and the profile we will be able to provide you with a cutting list of the sheets required.

How does a steel roof compare in cost with other roofing materials?

In the longer term, homeowners see a significant financial benefit from a steel roof that, unlike other materials, will not have to be substantially repaired for at least 30 years. A steel roof will also save you money on energy bills if properly insulated.

Do you do installations?

We recommend the best installers who offer quality installation services at a very reasonable fee.

Are all metal-coated or pre-painted steel sheets of the same Quality?

The world’s most modern and widely used steel coating incorporates a mix of zinc and aluminium which work in harmony to provide optimal coating protection for the steel core. Global research has established that the performance of aluminium-zinc coated steel offers a longer service life than that of an equivalent Zinc galvanised sheet of the same coating thickness in the same application.

Do you manufacture specific products for Coastal regions?

We are able to provide custom solutions depending on the region and application of the material.

Why don’t you manufacture 30g of the Tile Profiles?

The process involved in manufacturing Tiled Profiles requires a heavier material to ensure the quality of the product.

Do you have Stone Coated Roof Tiles?

We do offer Stone Coated Roofing Tiles that are sold under the Lifestile Brand. Currently we have three profiles; Shingles, Waves and Roman Tile, and the required accessories to complete your house.

Do you have the clear/translucent sheets?

We supply Polycarbonate Sheets under the brand Cleardek, currently we have a range of Profiles to match our roofing sheets as well as Multiwall that can be used for various applications aside from roofing.

Do you offer warranty?

We do offer warranties on our products, however they differ depending on the products purchased and its application, for more information please contact us on 0707600588.

What type of fasteners (Screws) should be used?

For optimal performance, the service life warranty of your fasteners must match the service life warranty of the sheeting being used. All fasteners recommended by UBL carry a Manufacturer’s Warranty and have a coating system that complies with SANS1273 – 2009 (AS3566.2-2002) standards.